In the event of a refund due to an incorrect transaction or cancellation, the membership amount paid for a membership will be repaid through cheque or direct credit.
Refund requests must be raised within 10–15 days from the date of purchase. Once approved, refunds will be processed to the original mode of payment (card, UPI, bank transfer, wallet, etc.) within 7 working days, subject to bank settlement timelines. In case of failed, duplicate, or disputed transactions where funds are debited but no product/service is delivered, a reversal/refund will be initiated in accordance with RBI and banking guidelines (typically within 7–10 working days).
In the event of a cancellation, the membership amount paid for the membership will be returned through cheque or direct credit.
To cancel the membership, you do not need to return the copy of the policy documentation you received.
Also, canceling the membership after 45 days of its commencement will result in partial payment of membership amount on the pro-rata basis.